Shipping Information

When will my order arrive?
It takes between 1 and 5 business days for Fancypants Bakery to produce your order:  please refer to the "availability" section of the product you are ordering.  "Availability" lets you know when your order will leave our facility.  To determine time in transit, refer to the FedEx Home Delivery and Ground Delivery; 2 Day; Standard Overnight; and Priority Overnight sections below.

How much does shipping cost?
Shipping charges are calculated based upon your order size; the shipment's destination; and the FedEx shipping method chosen.

Can I rush an order?
Please contact us directly at 508-660-1140.  We will try to accommodate your request!

Is a signature required for delivery?
Residential addresses usually do not require a signature.  FedEx leaves residential deliveries in what the driver determines to be "a safe, protected place."  However, it is at the driver's discretion not to leave a package when he or she does not feel the package will be safe.  Three delivery attempts are made before the package is returned to us.

How does FedEx handle delivery to apartments?
FedEx drivers rarely leave packages at apartment buildings without the concierge, mail room attendant, or recipient's signature.

Does FedEx ship to P.O. Boxes?
FedEx does not deliver to P.O. Boxes.  An actual street address is required for all shipments.

How do I track my order?
You can track your order through the FedEx tracking number sent to you via email after your order is complete.  If you do not see this email in your inbox, please check your junk mail box as well!



FedEx Home Delivery (residential)  and Ground Delivery (business)

Home Delivery (residential) occurs Tuesday-Saturday.  No Sundays or Mondays. 
Ground Delivery (business) occurs Monday-Friday.  No Fridays or Saturdays.

  1. Place your order on any business day by 11am.
  2. We make your cookies (refer to each product's "availability" to see how long this takes).
  3. FedEx delivers your package.  See the map below for transit times.  For Home Delivery (residential) FedEx delivers Tuesday-Saturday.  For Ground Delivery (business) FedEx delivers Monday-Friday.




FedEx 2Day

Monday-Friday only.  No weekends or holidays.
  1. Place your order on any business day by 11am.
  2. We make your cookies (refer to each product's "availability" to see how long this takes).
  3. FedEx 2Day delivers your package in 2 business days (Monday-Friday only).  For instance, if your order leaves our facility on Monday, it arrives on Wednesday.


FedEx Standard Overnight Delivery

Delivery by 3:00pm, Monday-Friday only.  No weekends or holidays.
  1. Place your order on any business day by 11am.
  2. We make your cookies (refer to each product's "availability" to see how long this takes).
  3. FedEx Standard Overnight delivers your package in 1 business day (Monday-Friday only).  For instance, if your order leaves our facility on Monday, it arrives on Tuesday.
  4. Most Standard Overnight deliveries arrive next-business-day by 3:00pm.  Delivery may occur later in rural areas.


FedEx Priority Overnight Delivery

Delivery by 10:30am Monday-Friday only.  No weekends or holidays.
  1. Place your order on any business day by 11am.
  2. We make your cookies (refer to each product's "availability" to see how long this takes).
  3. FedEx Priority Overnight delivers your package in 1 business day (Monday-Friday only).  For instance, if your order leaves our facility on Wednesday, it arrives on Thursday.
  4. Most Priority Overnight deliveries arrive next-business-day by 10:30am.  Delivery may occur later in rural areas.